Senior Product Experience Designer

About the Job you are considering:

As a Senior Experience Designer within DP you will proactively lead the design of intuitive accessible and customer focused digital experiences across our capabilities and services Working closely with Product Managers Engineers Researchers and Business Stakeholders you will translate complex customer and business needs into simple effective solutions that improve customer and employee outcomes You will form and inform the development of Al tools and Al driven process that support XDPs capabilities and you will help shape the strategy for future product releases and iterations.
 

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
 

Your Role:

• Lead end-to-end product design activities from discovery and research through to delivery and optimisation
• Create user journeys wireframes prototypes and high-fidelity designs for web and mobile experiences
• Champion user centred design practices and ensure solutions meet accessibility usability and regulatory requirements
• Ensure a complete service experience not only thinking about the product in and of its self but how its supported maintained and improved
• Collaborate with cross functional teams to define product strategy and influence design decisions
• Use customer insights data and testing to validate designs and continuously improve experiences
• Contribute to and evolve the organisations design system and design standards
  Promote design excellence and design thinking across the team
   

Your Skills:

• Proven experience designing digital products in complex customer focused environments
• Strong expertise in UX interaction design visual design and prototyping tools such as Figma
• Experience working within agile product teams and collaborating with engineers and product managers
• Excellent stakeholder management communication and facilitation skills
• Experience validating concepts designs and research with real business users
• Understanding of accessibility standards and design best practices
• Experience designing products for and with Al tools such as Claude code
• Experience in financial services banking or other regulated industries is desirable

We are a Disability Confident Employer:

• Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
• Declare they have a disability, and 
• Meet the minimum essential criteria for the role.
• Please opt in during the application process.

Make It Real (what does it mean for you):

• You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. 
  To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
• You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
• You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
   

Why you should consider Capgemini:

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
 

About Capgemini:

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.