Data Product Owner (TV Enablement Network)
Job
About the role:
At BT, data is at the heart of how we improve customer experiences and build smarter networks.
We're looking for a TV Enablement Data Product Owner to join our Networks Data & AI team, supporting the delivery of data products that power some of BT's most important customer services. Working alongside data engineers, architects, scientists and business stakeholders, you'll help turn complex business challenges into clear, deliverable outcomes.
This role sits within our Networks Data & AI function and supports the delivery of data solutions across customer experience, diagnostics, network insights and TV services. You'll own the product backlog for a dedicated engineering squad, ensuring the right work is prioritised and delivered to create value for BT and our customers.
We're looking for someone who enjoys operating at the intersection of technology, data and stakeholder engagement. You don't need to have followed a traditional Product Owner career path, but you do need the technical depth and curiosity to understand complex data products and work confidently with engineering teams.
What you’ll be doing:
- Own and maintain the product backlog and roadmap for a Networks Data & AI engineering squad.
- Translate business needs, challenges and opportunities into clear technical requirements that engineering teams can deliver.
- Work closely with stakeholders across BT to understand priorities, shape requirements and align expectations.
- Partner with engineers, architects and delivery teams to ensure work is prioritised effectively and delivers measurable outcomes.
- Make informed prioritisation decisions, balancing business value, technical constraints and delivery timelines.
- Help drive the evolution of TV and network-related data products, ensuring data can be transformed into actionable insight and improved customer experiences.
- Build trusted relationships across technical and non-technical teams, acting as the bridge between the people requesting work and the teams delivering it.
- Support the continuous improvement of products, data quality, operational performance and customer outcomes.
Essential Skills / Experience:
The following are genuinely essential for success in this role.
- Previous experience as a Product Owner, Technical Product Owner or similar role.
- Experience working in a data engineering, software engineering, or technical data delivery environment, translating business requirements into clear, actionable outcomes for engineering teams.
- Experience working with cloud data technologies, preferably AWS. Alongside an understanding of Hadoop ecosystem fundamentals, and large-scale data processing environments.
- Experience owning, prioritising and managing complex technical backlogs within an Agile environment, delivering products or capabilities from discovery through to operational use.
Desirable Skills / Experience:
- Experience in telecommunications, networks, broadband, TV, connectivity or customer experience domains.
- Exposure to network, telemetry, broadband, TV or operational data products.
- Experience working with data engineering, analytics, architecture or data science teams.
- Knowledge of modern data pipelines, data modelling and data platform concepts.
- Strong stakeholder management skills, with the ability to operate effectively across both technical and non-technical audiences.
- Experience delivering products through iterative and incremental Agile delivery approaches.
- A passion for learning new technologies, domains and ways of working.
Our Package:
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.
Your core benefits include:
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
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