Account Manager

About THG 

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. 

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. 

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  

With us, you’ll go further, faster. What are you waiting for? 

THG Nutrition: 

THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands, Myvegan, Myvitamins and MP Activewear. Our brands and people exist to break boundaries; to power and empower those who want more. 

Role Overview: 

We are seeking an ambitious and results-driven Account Manager to lead both outbound business development and account management for the brand new Myprotein Brand Hub. An exciting new initiative, this role requires a strong commercial mindset, proactive outreach abilities, and exceptional relationship management skills. You will be responsible for identifying and securing new brand partnerships, managing existing accounts, and ensuring seamless onboarding while maximising commercial opportunities. 

Key Responsibilities: 

Outreach & Brand Acquisition: 

• Identify and target potential brands that align with Myprotein’s strategic vision for the brand hub. 
• Conduct outreach via various channels, including cold outreach, networking, and industry events. 
• Negotiate terms and onboard new brand partners, ensuring a seamless integration onto the Myprotein Brand Hub. 

Onboarding & Relationship Management: 

• Lead the end-to-end onboarding process for new brand partners, ensuring they have the necessary tools and information to succeed. 
• Act as the primary point of contact for brand partners, fostering strong, long-term relationships. 
• Provide ongoing support, ensuring brands maximise their potential on the Myprotein platform. 

Commercial & Strategic Oversight: 

• Oversee commercial activities, ensuring brand partners meet key performance metrics. 
• Develop and execute strategies to drive revenue growth and optimise brand performance. 
• Analyse sales data and market trends to identify opportunities for brand growth. 
• Manage marketing agreements, ensuring compliance with contractual obligations. 

Skills & Experience: 

• Proven experience (Minimum 2 years) in account management, business development, or commercial partnerships (preferably within e-commerce, retail, or FMCG sectors). 
• Strong negotiation and relationship-building skills. 
• Excellent project management and organisational abilities. 
• Analytical mindset with the ability to interpret data and drive strategic decisions. 
• Experience working with marketing teams and an understanding of digital marketing principles. 
• Self-motivated, proactive, and able to work independently. 

What’s in it for me? 

Career Development 

• Access bespoke development programmes that have been designed and developed by our in-house L&D team. 

• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. 

Enhanced Leave 

• 25 days annual leave plus bank holidays. 

• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! 

• Enhanced maternity and paternity pay, depending on length of service.  

• Up to 10 days compassionate leave. 

• Buy back up to 3 days each year. 

• Unlock 2 days volunteer leave after 12-months. 

Wellbeing Support 

• Access face-to-face and virtual appointments with our in-house GP.
   
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  

• State-of-the-art on-site gym. 

• Access to our on-site physio. 

Other Perks 

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme. 

• Subsidised bus pass from Manchester City Centre to our ICON office.  

• Up to 50% staff discount on THG brands. 
   
• On-site staff shop.
   
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. 

• Anniversary gifts when you hit 5 and 10 years of service. 

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.