Senior Product Designer

About the role:
We’re looking for a Senior Product Designer to help shape the future of digital health at Bupa. In this role, you’ll work within a cross-functional squad, collaborating with product and engineering to design experiences that make health simple and accessible.

You’ll take ownership of key journeys, contribute to discovery, and ensure design quality across the product—with guidance and support from your Lead Designer and Design Principal.

How you’ll help us make health happen

• Design end-to-end experiences that feel intuitive and deliver real value.
• Support discovery and strategy—frame problems, test ideas, and guide your squad toward validated solutions.
• Plan and conduct evaluative research, embedding insights into design decisions.
• Facilitate collaboration through workshops and design sprints.
• Balance user and business needs to create desirable, feasible, and viable solutions.
• Elevate design quality and contribute to setting the standard for craft and thinking.
• Advocate for and contribute to Bupa’s design system (Anatomy) for consistency and scalability.
• Ensure accessibility by designing experiences that meet WCAG 2.2 AA standards.
• Foster a culture of experimentation and continuous learning.

What you bring:

• Substantial years’ experience in product design, with experience owning complex journeys.
• A portfolio that demonstrates strategic thinking, interaction design depth, and measurable impact.
• Depth in product design plus exposure to research, service, content, or systems.
• Ability to zoom out on vision and zoom in on details.
• Discovery mindset: test early, work through ambiguity.
• Interaction-first approach: design how it works, not just how it looks.
• Skilled in Figma, design systems, and accessibility (WCAG 2.2 AA).
• Experience conducting user research and usability testing; bonus if you know AI tools like Figma Make or Lovable.
• Strong grasp of experimentation and agile ways of working.

Benefits:

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

You’ll receive the following benefits and more:

•  25 days holiday pro rata, increasing through length of service, with option to buy or sell.
• Private Medical Health Insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Various other benefits and online discounts 

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.