Product Designer (UX/UI)

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Our mission is to deliver a scalable, privacy-friendly messaging platform that powers meaningful customer engagement and drives lifetime value across Apple Services. The internal Messaging Platform team is focused on empowering our partner teams across Apple Services including iCloud, Apple Music, Apple TV, App Store and more. We’re seeking a senior product designer to help elevate and evolve the user experience of our suite of products that enables our users to plan, manage, and publish personalised customer communications across Apple Services. This designer will be responsible for creating information dense, engaging web experiences. They can who move fluidly from early concept through to high-fidelity execution.

You'll work within a small engineering team, translating ambiguous business requirements into well-framed problems and turning them into interfaces that hold up under real, complex workflows. You use AI-powered tools to accelerate research, evaluate directions, and build functional prototypes. You communicate decisions clearly to partners across Engineering, Product, and Senior Management, distilling complex systems into clean, defensible solutions.

You'll work within a small engineering team, translating ambiguous business requirements into well-framed problems and turning them into interfaces that hold up under real, complex workflows. You use AI-powered tools to accelerate research, evaluate directions, and build functional prototypes. You communicate decisions clearly to partners across Engineering, Product, and Senior Management, distilling complex systems into clean, defensible solutions. You should excel at working through iterations and feedback, and be a natural collaborator with strong communication skills. Your work isn’t done until it's shipped. You have a bias to action.

Responsibilities:

• Owning design for a major area of product end to end
• Rapidly prototype ideas with code and other methods to bring concepts to life and get people excited about them
• Elevate quality across the team's work. You define "good," then help make sure it actually ships
• Shipping high-quality work in a fast-paced environment making the trade-off calls yourself
• Get to high-quality outcomes fast, in a lean team, without waiting for perfect clarity
• Working directly with senior stakeholders across Marketing, Engineering, and Program Management, and holding your ground when priorities conflict
• Owning and evolving our design library and visual language, in tandem with Apple's internal design system
• Facilitating design workshops and mentoring other designers
• Ensuring your designs ship as designed, and unblocking the team when they don't

Minimum Qualifications:

• Bachelor's degree in Design, Human-Computer Interaction or a related field
• A systems thinker with proven product design experience, including complex workflows, enterprise/B2B SaaS with demonstrated ownership of ambiguous problems end to end
• Demonstrated use of AI tools as an active part of your workflow, including AI-assisted prototyping to produce functional, testable artefacts
• A strong portfolio demonstrating user-centric thinking, research and polished UI craftsmanship
• Proven experience of collaborating effectively with engineering and product teams, with clear examples of how design requirements were communicated and implemented

Preferred Qualifications:

• Comfortable working in fast-paced technical environments with changing priorities and requirements.
• Natural interest in how things work behind the scenes
• Hands-on and self-driven, comfortable with sustained ambiguity, and you get it done without waiting to be told
• Experience running design sprints and producing design artefacts that captures the problem from experience maps to user flows

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.