Manager, Pop Up Design

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.

Position Overview:

The Manager, Pop Up Design will serve as an inspired, collaborative leader responsible for designing and overseeing the design development through execution of pop-up/pop-in designs and seasonal activations. This individual will strive for excellence, show dedication and work closely with cross-functional teams to drive innovative solutions and ensure seamless global delivery. A strong passion for experiential and spatial design is essential, along with an awareness of emerging technologies, digital trends, and immersive experiences.

The role requires a unique blend of creativity and practical knowledge of execution and production processes. To excel in this position, the candidate must be a proactive team player who thrives in dynamic, fast-paced environments, tackling challenges with a flexible, solution-oriented approach. Additionally, the role involves travel and on-site project management.

Key Accountabilities:

Concept Design, Visualization & Presentation

• Work with the Director on the process of concepting and designing retail activations such as pop ins / pop ups. 
• Work with cross functional teams on design development from start to finish - sketches to 3D models, renderings, production handover decks and presentations.
• Present concept options to CVM leadership to vet creative development and ensure complete approval.
• Have great attention to detail to ensure best in class presentations.
• Actively seek opportunities to contribute to creativity, innovative solutions outside of everyday projects.

Project Management & Partnership

• Manage projects from receiving brief to installation. 
• Lead and own delivery and on-time, on-budget execution of experiential retail activations.
• Take initiative and be flexible on adapting to changes in project timeline, scope, or requirements. 
• Oversee budget on seasonal R&D and freelancers for dedicated projects.
• Collaborate and drive partnering with internal production team on providing direction on design intent and feedback on technical drawings and prototypes. Should be open to prompt responses during tight deadlines to ensure successful delivery. 
• Collaborate with regional and market teams to develop designs that fulfill briefs.

Communication and Team Leadership 

• Be a strong team player and encourage teams in streamlining communication and organization to ensure assets are captured correctly for leadership presentations.
• Liaise with regional teams to understand brief and inform on activation approaches for meeting business target and needs. 
• Communicate and present projects regularly ensuring timely updates on priority approvals and maintaining accurate, up-to-date information.
• Manage 1-2 designers as well as freelancer(s) as needed. Provide training, guidance and positive leadership to direct reports focused on growth and project delivery.

Special Projects

• Support on-site installations as needed.
• Attend walk-throughs (virtual or in-person) to provide design direction and feedback.
• Assist and take direction from Manager / Creative Director on bespoke or special projects as needed.

Required Qualifications:

• 5+ years experience specific to displays, pop up, and in-store design
• Creative background or qualification in appropriate design field
• Experience of luxury fashion or jewelry retail
• Illustration skills –freehand sketching or technical drawing
• 3D CAD skills – Rhino, Keyshot, and / or Vectorworks
• Fluent in Adobe Creative Suite
• Mac literate in Outlook, Teams, Excel, Word and PowerPoint
• Capable of reading basic floor plans, architectural elevations and visuals as well as construction drawings
• Ability to be organized and manage multiple projects on an ongoing basis.
• Must be detail oriented, team player, self-starter and able to produce quality work in a fast-paced environment

• Excellent verbal and written communication skills

The hiring range for this position ranges from $122,485 - 172,920. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.

We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Eligible Tiffany employees are offered comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings.

The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is committed to working with and providing reasonable accommodation to applicants with disabilities.