Product Designer jobs in Edinburgh

Service Designer

Adecco Global IM

• Edinburgh
• perm, freelance, temp to perm
• £Undisclosed
• Start Date: ASAP

Role Summary Experienced Service Designer required to support a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems. The successful candidate will combine strong service design expertise with practical experience across operations, colleague experience and CRM/platform transformation. They will work across complex stakeholder environments to understand current journeys and processes, identify pain points and opportunities, and translate user needs into practical service and system improvements. A key element of the role is understanding how technology and system changes can enable colleague training, adoption and operational change, applying design-led approaches to ensure systems and processes effectively meet colleague and business