Manager, Creative Production Lead (Digital / Interactive)

This job listing has expired Job
  • Remote  
    California, United States
    perm, remote  
  • Company
    Twitter  
    Start date
    ASAP  
    Duration
    n/a  
    Wage
    Undisclosed
  • Closing date
    4 May 2021  
    Posted on
    4 March 2021  

The Twitter Next team partners with the platform’s most sophisticated advertisers, brands, and agencies to develop work that makes headlines. Join our team of innovators.

The Twitter Next Lab experiments with ways to help brands get people talking. We’re a team of technologists, producers, creatives, and data scientists hungry to build new ideas in partnership with the biggest brands on Twitter. 

Who You Are :

A problem solver ready to lead a team. You are confident facilitating an end-to-end, cross-functional creative process. You embrace ambiguity and thrive in finding solutions to the unknown. You are comfortable with the complex and often indirect path to meaningful activations – but you also know when and how to focus a project’s scope without sacrificing its spirit. 

You have a successful track record of delivering complicated interactive projects and coaching others to do so. You feel confident driving projects with experts from across functions including strategy, technology, creative, and data. You are meticulous, analytical and organized and you help make those around you better and more efficient. You’re a student of marketing and branding.

You are a leader who cares about people and helping them grow and thrive. You are passionate both about doing uncharted work and about then charting it for others. You love to teach, demonstrate, and coach the functional and professional skills necessary to be an elite creative producer. You value clear communication and team transparency. 

You’re looking to be challenged to develop a team around a goal, not a pre-written playbook. You aspire to build an elite team with equal measures of ambition and practicality.
 

What You’ll Do:

You’ll be the first Creative Production Lead in our team’s 8 year history, responsible for leading a team of four Creative Producers. You’ll work collaboratively with our Technology, Creative, and Strategy Leads to develop, refine, and drive processes, approaches, and initiatives to enable our team to do their best work. This includes how we prioritize and staff projects, research potential vendors and solutions, and organize key internal and external milestones during pitch and implementation phases.  

You’ll also be responsible to function as the primary “Producer” on some large, strategic client pitches, activations, and integrations.

Beyond our team, you and the team you lead will work in partnership with Twitter client partners, account managers, advertisers, agencies, and third-party vendors to manage and coordinate high-value activations and integrations.

Success in this role is characterized by:

  • Facilitating the exploration, development, and delivery of noteworthy brand marketing activations.

  • Building and maintaining trust and mutual respect between your team and the strategy, creative, and technology teams.

  • Driving clear expectations about typical roles and responsibilities and collaboration process across functions.

  • Establishing and maintaining a culture of accountability for project organization and meeting project goals on time and within budget across our Twitter Next Lab team.

  • Deriving analytics around the effectiveness of initiatives in driving Twitter’s goals.

  • Develop and implement recommendations on how our team is doing and how we can improve, informed by team and cross-functional leadership stakeholders.

Responsibilities:

  • Manage a production team nurturing a healthy, inclusive, dynamic, introspective, and ambitious team.

  • Facilitate and coach a creative process that fosters imaginative ideas and methods for breaking them down into realistic implementation options.

  • Establish and maintain cross-functional collaboration processes, including clear and simple documentation and expectations.

  • Produce and maintain core artifacts for key initiatives and projects, including schedules, status reports, and surrounding documentation.

  • Manage the expectations of all stakeholders through transparent and proactive status reports and other communications.

  • Serve as the primary contact for third-party vendors, identifying and documenting integration points and dependencies.

  • Navigate complex problems effectively by managing internal relationships, cross functional teams, and collision management across initiatives that span Twitter.

  • Developing and implementing recommendations for monitoring our progress towards a signature creative production approach.

  • Coordinate across large cross-functional teams including legal, policy, procurement, analytics, design, comms, engineering and product when necessary.

  • Define and document best practices, and contribute to company knowledge sharing efforts.

Qualifications:

  • At least 8+ years of relevant interactive (software, web, and/or app) production experience.

  • At least 2+ years managing teams of digital / interactive / creative producers.

  • Experience working cross-functionally on a deadline, delivering high-profile customized projects for brand clients

  • A proven track record of nurturing and developing production talent.

  • Excellent written and verbal communication and cross-functional stakeholder management skills.

  • A strong perspective on what makes an effective production team combined with a desire to listen to and understand other perspective to inform decisions.

  • Demonstrable leadership abilities in changing, ambiguous and challenging situations.

  • Excellent understanding of creative and interactive production best practices.

  • Ability to manage multiple complex initiatives and projects concurrently with ease, clearly communicating goals and milestones.

  • A track record of successful collaboration across technical, creative, sales, client, and agency teams.

  • Experience in digital advertising, media or marketing at an ad agency, client-side, or at a media company.

  • Passion for Twitter, and the evolving digital advertising landscape.

  • Helpful application experience: Google Docs, Sheets/Excel, Keynote, JIRA, project management software, project scheduling software.

Additional information:

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

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