Account Manager

This job listing has expired Job
  • Cardiff  
    Cardiff, United Kingdom
    perm  
  • Company
    Populate Social  
    Start date
    ASAP  
    Duration
    n/a  
    Wage
    Undisclosed
  • Closing date
    24 May 2021  
    Posted on
    24 March 2021  

Hey, we’re Populate! We spend our time creating kick-ass social media campaigns for our clients.

We’re looking to bring on board a full-time Social Media Account Manager who bloody loves social media and has a strong understanding across organic and paid social. You are the face of Populate for your clients and as such, the ability to communicate effectively and in an engaging way is a must. We're here to build genuine relationships and also have some fun!

We work with tons of different businesses, but most of our projects are focused around sports, e-commerce, music events and FMCG. We've done some pretty epic stuff which you can check out on our website, and we've got plenty more exciting projects in the pipeline. So naturally, your day-to-day is going to be pretty varied!

To give you an idea of what you’ll be up to, this role comes with lots of autonomy and the ultimate strategic direction of your accounts is your responsibility. You’ll manage and carry out the day-to-day activities for your clients in line with the bespoke strategy you and the wider team have created.

We work together on nearly every project so you’ll be crossing paths with our paid and creative teams daily. Spearheading the project and ensuring your finger is on the pulse is key. Are the paid campaign results on track to smash their targets? Is the creative content on-trend and in-line with your clients’ brands? Is your project management keeping everything organised, on-time and on-budget? These will be things you’ll need to be on top of for all your clients.

You’ll also be responsible for analysing data to produce insightful commentary for your clients—explaining the ‘why’ and the ‘what next’ to clients is important here. We want someone who takes an ‘above and beyond’ mentality to their accounts and can think holistically. Being able to spot social opportunities and identify areas where we can add value for clients is also pretty handy!

Our website is the best place to go to take a look at what we do and to find out about all things Populate! Here you’ll get more of a feel for our company culture, the faces you’ll be working alongside, the growth opportunities we give our team and our punchy attitude towards delivering results. 

Get your application in before the 31st March, we'll be shortlisting on the 1st April with first round telephone interviews taking place shortly after that.

What to expect:

  • Keeping on top of your clients’ projects; making sure they’re looked after effectively, managing both your own tasks and the core tasks of those that are also involved on the account

  • Working across various platforms such as Facebook, Instagram, Twitter, Pinterest, LinkedIn, YouTube & TikTok.

  • You'll be responsible for scheduling content using third party software and crafting engaging copy.

  • Responding to social media comments on a client's channels to enhance their communities.

  • Working alongside our Creative Team, writing creative briefs, helping with the logistics of shoots, assisting with research & idea planning, occasionally required on set.

  • Working alongside our Paid Ads team, briefing the ads team, reviewing paid ad performance and discussing results and campaign performance with clients.

  • Keeping on top of new developments in the social industry and applying these to your work and client accounts.

  • Gain a thorough understanding of your clients’ business’ and major trends shaping their markets.

  • Ensuring work is produced to the best quality, on time and within budget.

  • Delivering varying work from campaign planning & strategy, summarising data and results, writing reports, copywriting, engagement—both proactive and reactive, scheduling, basic social advertising, keeping on top of social trends & platforms, building landing pages, blog writing, influencer campaigns etc!
  • Lots of comms with your clients—whether it's updating them on the amazing results we've been generating, taking them for a coffee and catching up about their daughter's latest escapades in the school nativity or chasing them up because we've been asking for the same piece of content for weeks!

The Right Stuff:

  • Experience and knowledge across a mix of social channels.
  • Copywriting skills must be sharp with the ability to write in multiple tones of voices, able to be concise and can spot a typo a mile off
  • A strategic thinker that has a good understanding of both social media strategies and the wider marketing mix.
  • A confident communicator—both in person and over the phone.
  • Social is fast-paced so previous experience and proven ability to handle a busy workload, prioritise and be flexible is super important.
  • You demonstrate initiative at every turn and have a real 'can-do' attitude.
  • You smash out good work and take pride in what you do; you hiss at the ‘that’ll do’ attitude.
  • Enjoy collaborating with others and working as part of a growing team.
  • You're the kind of person who is always looking for and learning from new information and experiences.

GREAT to have but not essential:

  • Basic knowledge of Adobe Platforms (Illustrator, InDesign, Photoshop).
  • Understanding of Facebook Ads Manager and Facebook Business Manager.
  • Experience of working on multiple accounts in an agency environment is preferred.
  • An understanding of Asana would be hugely beneficial.

Why Populate?

  • Salary: 23k - 27k, depending on experience.
  • Company Profit Scheme.
  • Pension related benefits.
  • Optional remote-working.
  • 28 days holiday pro rata and the option to purchase additional holiday.
  • An extra day off for your birthday and Christmas Eve.
  • Personal learning and development budget.
  • Dedicated Development Days.
  • Access to our Menu of Company Benefits.
  • Work and collaborate alongside our close-knit team full of social media experts.
  • Great company culture. We have a chilled, supportive and feedback-orientated office environment equipped with team lunches and monthly socials.
  • We're pretty relaxed here; doctors, dentist, house viewing appointments etc don't have to be taken as holiday.
  • We all get sick time-to-time; we offer your first two days of the lurgy paid so you don't need to worry or spread it around to the team!
  • No-one to look after your dog this week? We have an open-door policy for your pup from time-to-time as they need loving too.
  • Company-wide retreat once a year.
  • Office based in the city centre.

FYI

The Populate team are all currently remote working due to COVID-19, so all your on-boarding and most likely the beginning of your career with us will be based from the comfort of your own home!

Sorry this job has been removed from Creativepool

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